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Coronavirus Help and Support

Southend Borough Council Helpline: 01702 212 497

NHS Volunteers: 0808 196 3646

Government support

The government have launched a new website for patients to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:

  • feeling unsafe
  • going in to work
  • paying bills or being unemployed
  • getting food
  • having somewhere to live
  • mental health and wellbeing

Healthier you - NHS Diabetes Prevention Programme

Self referral model

Click here for FAQs for patients and the public


Due to the closure of many of the facilities for hearing aid battery collection there has been a change in process to safely supply batteries.

When patients need new batteries they should contact their local Audiology/Hearing Clinic by email or phone on the contact numbers below.

Please only contact the audiology teams when batteries are needed to prevent the services being overwhelmed.


Telephone: 01702 385019


Text: 07432091949


Telephone: 01245 513237


Basildon and Thurrock

Telephone: 01268 394732


Marie Stopes
Abortion - your choice, our support

Call direct on: 0345 450 3964
Open 24hrs / 7days
Calls from mobiles are free as part of your inclusive minutes.  From landlines they're charged at a local rate.

In many areas of the country we are able to see women under the NHS (free of charge). We do not require a letter from your doctor or clinic.

Our service include:

  • Pregnancy testing
  • Choice of counselling
  • Supportive consultation
  • Medical or surgical abortion
  • Contraception
  • Aftercare advice (24 hrs / 7 days)


Unfortunately Domestic Abuse is a growing concern as a result of the lock down there is decreased opportunity for victims to seek help and refuge. For information on how to seek support visit the link below.

For more information please visit

Please visit to find out how to get help if you or someone you know is a victim of domestic abuse.

Bereavement crisis help line

01702 220 321

A telephone helpline for bereaved adults and children whose loved one has died directly or indirectly as a result of Coronavirus.

Speak to an experienced counsellor or bereavement worker who can listen, support and offer advice during these challenging times. Our lines are open Monday to Sunday 9am to 6pm.

Local Services, Let